Currently the cost of all consent adminstration and supervision is recovered through a margin on the monitoring hourly charge out rate used to calculate fixed and additional charges

This margin covers the cost of reviewing and interperting regulations, maintaining and managing databases and files, and providing consent information and guidance for all consents. As only some consents are monitored each year the costs are not bourne equitably among consent holders.

A siginificant irritation to many consent holders and a barrier to effective two-way communication , are charges that arise when consent holders talk to staff about resource consents that are fully complying, which can be initiated by either party, either on site or over the phone.

Environment Canterbury is keen to find a charging structure that fosters improved communication between Resource Consent holders and compliance staff.

For further assistance please contact Customer Service on 03 353 9007 or toll free on 0800 324 636. You can also visit our website www.ecan.govt.nz

• Current Issues > Long Term Council Community Plan
• Resource Consents > Long Term Council Community Plan